GUIDES

Exhibitor Manual

Important Alert: Scam Warning

As we get closer to Grocery Innovations Canada, you may receive emails offering to sell you the “Grocery Innovations Canada 2025 Attendee List.” Please be aware that these messages are part of a recurring scam that targets exhibitors each year. These solicitations are not legitimate. The show organizer does not sell or share the attendee list publicly. You will only receive official communications from our team or from authorized vendors listed in your Exhibitor Manual.

Exhibitor Checklist

To ensure a smooth and successful show experience, all exhibitors are required to complete a number of forms by the stated deadlines. This checklist includes both mandatory documents and optional service forms. Each form is linked for easy access. Late submissions may result in unavailable services or additional charges, so please review and submit early. Below is a breakdown of what’s required and when.

Full Essential Information PDF

This document includes comprehensive details about venue policies, exhibitor access, move-in and move-out logistics, health and safety protocols, and available on-site services. We recommend all exhibitors download and review this file to ensure you are fully informed about expectations and requirements for participation in Grocery Innovations Canada 2025.

Display Rules & Regulations

Download this PDF to review the official display rules and regulations for all exhibitors. This document outlines important requirements related to booth design, height restrictions, signage placement, sightline considerations, safety standards, and use of common areas. All exhibitors must follow these guidelines to ensure a professional, uniform, and compliant presentation throughout the show floor. Please review carefully before planning or setting up your display.

Questions?

If you need any assistance, please contact

Cindy Suh: CSuh@cfig.ca

Forms & Deadlines

All forms must be submitted by their deadline to avoid late fees or unavailable services. Download each form below:

Mandatory Forms

MANDATORY FORM

Exhibit Design Form

Deadline: ASAP

MANDATORY FORM

Exhibitor Badge Registration

Deadline: ASAP

MANDATORY FORM

Exhibitor Insurance

Deadline: ASAP
Required for all exhibitors and third-party vendors

MANDATORY FORM

Move-In Questionnaire

Deadline: October 12, 2025

MANDATORY FORM

Official Show Guide Listing Form

Deadline: August 15, 2025

Service-Specific Forms

Note: Alcohol sampling must be approved by GIC Show Management.

Some services may no longer be available or increase in service costs may apply. Please contact the contractor listed on the appropriate form for late ordering information and prices.

SERVICE FORM

Advance Warehouse

Lange
Deadline: October 10, 2025
Contact: Sales@langeshow.com

SERVICE FORM

After Show Warehouse

Lange
Deadline: October 10, 2025
Contact: Sales@langeshow.com

SERVICE FORM

Audio/Visual & Internet

CCR
Deadline: Contact Supplier
Contact: Tradeshowordercda@ccrsolutions.com

SERVICE FORM

Booth Decor / Carpet / Signage

Strongco
Deadline: October 16, 2025
Contact: Exhibitorservices@stronco.com

SERVICE FORM

Booth Forklift Service

Lange
Deadline: October 10, 2025
Contact: Sales@langeshow.com

SERVICE FORM

Booth Cleaning

Toronto Congress Centre
Deadline: Contact Supplier
Contact: BuildingAesthetics@torontocongresscentre.com

SERVICE FORM

Booth Security

Toronto Congress Centre
Deadline: Contact Supplier
Contact: jattard@torontocongresscentre.com

SERVICE FORM

Cold Storage

CFIG
Deadline: ASAP
Contact: CSuh@cfig.ca

SERVICE FORM

Customs Administered by ConsultExpo

Lange
Deadline: ASAP
Contact: Sales@langeshow.com

SERVICE FORM

Electrical Banner / Sign Hanging

Showtech
Coming Soon
Contact: Mhawerchuk@showtech.ca

SERVICE FORM

Food & Non-Alcoholic Sampling

Toronto Congress Centre
Deadline: September 27, 2025
Contact: Jattard@torontocongresscentre.com

SERVICE FORM

Security Cage

Lange
Deadline: October 10, 2025
Contact: Sales@langeshow.com

SERVICE FORM

Transportation / Shipping

Lange
Deadline: October 10, 2025
Contact: Sales@langeshow.com

SERVICE FORM

Lead Retrieval Scanner

Microspec
Deadline: Early Bird October 6, 2025
Contact: Cfig@microspec.com

Move-In / Move-Out Details

Move-In Instructions

Sunday, October 26 – 9:00 AM to 5:00 PM
Monday, October 27 – 8:00 AM to 2:00 PM
Tuesday, October 28 – 9:00 AM to 11:00 AM (last-minute only)

  • Assigned time slots are sent by Lange two weeks prior.
  • Check in at the marshalling yard 30 minutes early.
  • Hard-toe shoes required.
  • Loading docks must be used for all deliveries.

Move-Out Instructions

Wednesday, October 29 – 5:00 PM to 11:00 PM
Thursday, October 30 – 8:00 AM to 12:00 PM

  • Begins October 29 at 5:00 PM after aisle carpet removal.
  • Booths must be dismantled by October 30 at 12:00 PM.
  • Leftovers in cold storage will be donated.

Shipping & Customs

Specific Move-in schedules are provided two weeks before the show begins.

The Marshalling Yard is considered the North Parking area of the Toronto Congress Centre located at the northeast corner of the North Building. It is accessed from the Martin Grove entrance. All transport companies, couriers, and company/personal tractor trailers/5-ton vans/cube vans must report to the Marshalling Yard at least 30 minutes prior to the scheduled move-in time. Vehicle Marshall attendants will be onsite to provide direction and assistance.

Company/Personal Vehicles must also follow assigned move-in times. Parking attendants will be onsite to give directions. All materials, regardless of size, must be transported through the loading docks and overhead door #38.

Three Shipping Options

Exhibitors are responsible for shipping their booth materials and product to either Lange Advance Warehouse or directly to the Show using the following options.

  • Lange Transportation & Storage Ltd. is the official transportation and shipping provider for Grocery Innovations Canada.

    Complete the Lange Transportation Order Form and send it to Sales@langeshow.com for an estimate of how much the service will cost.

  • Exhibitors must ensure the shipment is delivered during the specified move-in time.

    The TCC does not accept advance freight, and GIC is not responsible for and will not accept shipments delivered before the Exhibitor’s assigned move-in day and time.

    Once shipment has been accepted, materials will be taken to the Exhibitor’s booth.

    Note:

    • This does not include product for cold storage.
    • Materials requiring a forklift of greater than 4,000 pounds may be subject to a surcharge by Lange.

    For freight that needs to be delivered before the specified move-in day and time, complete the Advance Warehouse Order Form. Freight can be stored for up to one month before the show.

    Materials that cannot be picked up by show close can be stored at the Lange warehouse.

    If using Lange’s Advance Warehouse or After Show Warehouse options, print and place this shipping label on all boxes and containers.

    For all questions about Lange services, please email Sales@langeshow.com

  • Exhibitors with hand carry items may access the show floor during or after your designated move-in day and time.

    Exhibitors are not permitted to arrive before their designated move-in day and time as the booth may not be set up.

    Flatbed dollies are available and can be signed out at the Lange service desk.

Customs

GROCERY INNOVATIONS CANADA CUSTOMS CLEARANCE SERVICES FOR EXHIBITORS:

ConsultExpo Inc., has been selected as official Customs Broker for the GIC and will be pleased to assist with the customs clearance of your display material. ConsultExpo offers round-trip simple and user-friendly customs and shipping assistance. Please complete the ConsultExpo Order Form and Canada Customs Invoice prior to sending your materials to Canada and return to the undersigned Heather James heatherj@consultexpoinc.com. For your convenience, you may download their forms from http://consultexpoinc.com/forms/ or go to our web link and submit customs form information online: http://consultexpoinc.com/onlineforms/Please note if shipping via courier you will still require customs clearance services. For personalized assistance please feel free to contact:

Heather James, Operations Manager | heatherj@consultexpoinc.com | www.consultexpoinc.com |
514-482-8886 x 3 | M: 416-561-7779 | F: 888-629-9008

Key Supplier Contacts

Audio Visual / Internet / Telephone

Company: CCR

Address: 650 Dixon Road, Etobicoke, ON M9W 1J1

Email:

Banner Hanging / Electrical & Plumbing

Company: SHOWTECH Power & Lighting

Contact: Mandy Hawerchuk

Phone: 905.324.7486

Email:

Address: 650 Dixon Road, Etobicoke, ON M9W 1J1

Cold Storage

Company: CFIG

Contact: Cindy Suh

Phone: 416.990.5934

Email:

Address: 200 Consumers Road, Suite 200, North York, ON M2J 4R4

Customs Brokers / Shipping / Storage

Company: Lange Transportation & Storage

Phone: 905.362.4381

Email:

Address: 500 Carlingview Drive, Etobicoke, ON M9W 5R3

Housekeeping

Company: Toronto Congress Centre

Contact: Mila Semenova

Email:

Address: 650 Dixon Road, Toronto, ON M9W 1J1

Insurance

Company: ExhibitorInsurance.com

Email:

Address: 2780 Highway 7, Suite 103, Concord, ON L4K 3R9

Lead Retrieval & Registration

Company: MicroSpec/TIX123

Email:

Address: 260 Edgeley Blvd, Suite 3, Concord, ON L4K 3Y4

Show Decorator

Company: STRONCO

Contact: Exhibitor Service Centre

Email:

Website: www.stroncoonline.com

Address: 1510-B Caterpillar Road, Mississauga, ON L4X 2W9

Show Management

Company: CFIG

Rolster Taylor – Vice President of Sales
Phone: (416) 492-4878
Email: Rtaylor@cfig.ca

Tyson Smith – Sales Representative
Phone: (416) 990-5813
Email: Tsmith@cfig.ca

Cindy Suh – Operations Coordinator
Phone: (416) 990-5934
Email: Csuh@cfig.ca

Badge Pickup & Entry

Registration Hours

Date Time
Sunday, Oct 26 8:00 AM – 4:00 PM
Monday, Oct 27 8:00 AM – 4:00 PM
Tuesday, Oct 28 7:00 AM – 6:00 PM
Wednesday, Oct 29 7:00 AM – 3:30 PM

Badge Details

  • 5 complimentary badges per 100 sq ft of booth.
  • Additional badges: $40 + HST
  • Pick up at TCC Lobby Registration Desk.

Badge Colours

Category Color
Exhibitor
Retailer/Wholesaler
Importer/Distributor
Supplier/Manufacturer
Media

Note: No access before 9:00 AM unless pre-approved. Children under 16 not allowed.

Marketing Materials

Email Signature

Social Banner

Social Post

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Our Sponsors

Grocery Innovations Canada is Where the Future of Grocery Takes Center Stage.

Grocery Innovations Canada is the premier event for grocery retail — where new products launch, industry leaders connect, and the future of the grocery market takes shape. It’s the must-attend event for discovering trends, building partnerships, and growing your business.