Exhibitor Manual
Important Alert: Scam Warning
As we get closer to Grocery Innovations Canada, you may receive emails offering to sell you the “Grocery Innovations Canada 2025 Attendee List.” Please be aware that these messages are part of a recurring scam that targets exhibitors each year. These solicitations are not legitimate. The show organizer does not sell or share the attendee list publicly. You will only receive official communications from our team or from authorized vendors listed in your Exhibitor Manual.
Exhibitor Checklist
To ensure a smooth and successful show experience, all exhibitors are required to complete a number of forms by the stated deadlines. This checklist includes both mandatory documents and optional service forms. Each form is linked for easy access. Late submissions may result in unavailable services or additional charges, so please review and submit early. Below is a breakdown of what’s required and when.
Full Essential Information PDF
This document includes comprehensive details about venue policies, exhibitor access, move-in and move-out logistics, health and safety protocols, and available on-site services. We recommend all exhibitors download and review this file to ensure you are fully informed about expectations and requirements for participation in Grocery Innovations Canada 2025.
Display Rules & Regulations
Download this PDF to review the official display rules and regulations for all exhibitors. This document outlines important requirements related to booth design, height restrictions, signage placement, sightline considerations, safety standards, and use of common areas. All exhibitors must follow these guidelines to ensure a professional, uniform, and compliant presentation throughout the show floor. Please review carefully before planning or setting up your display.
Forms & Deadlines
All forms must be submitted by their deadline to avoid late fees or unavailable services. Download each form below:
Mandatory Forms
Exhibitor Insurance
Deadline: ASAP
Required for all exhibitors and third-party vendors
Service-Specific Forms
Note: Alcohol sampling must be approved by GIC Show Management.
Some services may no longer be available or increase in service costs may apply. Please contact the contractor listed on the appropriate form for late ordering information and prices.
Audio/Visual & Internet
CCR
Deadline: Contact Supplier
Contact: Tradeshowordercda@ccrsolutions.com
Booth Decor / Carpet / Signage
Strongco
Deadline: October 16, 2025
Contact: Exhibitorservices@stronco.com
Booth Cleaning
Toronto Congress Centre
Deadline: Contact Supplier
Contact: BuildingAesthetics@torontocongresscentre.com
Booth Security
Toronto Congress Centre
Deadline: Contact Supplier
Contact: jattard@torontocongresscentre.com
Food & Non-Alcoholic Sampling
Toronto Congress Centre
Deadline: September 27, 2025
Contact: Jattard@torontocongresscentre.com
Lead Retrieval Scanner
Microspec
Deadline: Early Bird October 6, 2025
Contact: Cfig@microspec.com
Move-In / Move-Out Details
Move-In Instructions
Sunday, October 26 – 9:00 AM to 5:00 PM
Monday, October 27 – 8:00 AM to 2:00 PM
Tuesday, October 28 – 9:00 AM to 11:00 AM (last-minute only)
- Assigned time slots are sent by Lange two weeks prior.
- Check in at the marshalling yard 30 minutes early.
- Hard-toe shoes required.
- Loading docks must be used for all deliveries.
Move-Out Instructions
Wednesday, October 29 – 5:00 PM to 11:00 PM
Thursday, October 30 – 8:00 AM to 12:00 PM
- Begins October 29 at 5:00 PM after aisle carpet removal.
- Booths must be dismantled by October 30 at 12:00 PM.
- Leftovers in cold storage will be donated.
Shipping & Customs
Specific Move-in schedules are provided two weeks before the show begins.
The Marshalling Yard is considered the North Parking area of the Toronto Congress Centre located at the northeast corner of the North Building. It is accessed from the Martin Grove entrance. All transport companies, couriers, and company/personal tractor trailers/5-ton vans/cube vans must report to the Marshalling Yard at least 30 minutes prior to the scheduled move-in time. Vehicle Marshall attendants will be onsite to provide direction and assistance.
Company/Personal Vehicles must also follow assigned move-in times. Parking attendants will be onsite to give directions. All materials, regardless of size, must be transported through the loading docks and overhead door #38.
Three Shipping Options
Exhibitors are responsible for shipping their booth materials and product to either Lange Advance Warehouse or directly to the Show using the following options.
Option 1: Lange Transportation & Storage Ltd.
Lange Transportation & Storage Ltd. is the official transportation and shipping provider for Grocery Innovations Canada.
Complete the Lange Transportation Order Form and send it to Sales@langeshow.com for an estimate of how much the service will cost.
Option 2: Alternative Delivery Service / Company Carrier
Exhibitors must ensure the shipment is delivered during the specified move-in time.
The TCC does not accept advance freight, and GIC is not responsible for and will not accept shipments delivered before the Exhibitor’s assigned move-in day and time.
Once shipment has been accepted, materials will be taken to the Exhibitor’s booth.
Note:
- This does not include product for cold storage.
- Materials requiring a forklift of greater than 4,000 pounds may be subject to a surcharge by Lange.
For freight that needs to be delivered before the specified move-in day and time, complete the Advance Warehouse Order Form. Freight can be stored for up to one month before the show.
Materials that cannot be picked up by show close can be stored at the Lange warehouse.
If using Lange’s Advance Warehouse or After Show Warehouse options, print and place this shipping label on all boxes and containers.
For all questions about Lange services, please email Sales@langeshow.com
Option 3: Hand Carry Materials
Exhibitors with hand carry items may access the show floor during or after your designated move-in day and time.
Exhibitors are not permitted to arrive before their designated move-in day and time as the booth may not be set up.
Flatbed dollies are available and can be signed out at the Lange service desk.
Customs
GROCERY INNOVATIONS CANADA CUSTOMS CLEARANCE SERVICES FOR EXHIBITORS:
ConsultExpo Inc., has been selected as official Customs Broker for the GIC and will be pleased to assist with the customs clearance of your display material. ConsultExpo offers round-trip simple and user-friendly customs and shipping assistance. Please complete the ConsultExpo Order Form and Canada Customs Invoice prior to sending your materials to Canada and return to the undersigned Heather James heatherj@consultexpoinc.com. For your convenience, you may download their forms from http://consultexpoinc.com/forms/ or go to our web link and submit customs form information online: http://consultexpoinc.com/onlineforms/. Please note if shipping via courier you will still require customs clearance services. For personalized assistance please feel free to contact:
Heather James, Operations Manager | heatherj@consultexpoinc.com | www.consultexpoinc.com |
514-482-8886 x 3 | M: 416-561-7779 | F: 888-629-9008
Key Supplier Contacts
Audio Visual / Internet / Telephone
Company: CCR
Address: 650 Dixon Road, Etobicoke, ON M9W 1J1
Banner Hanging / Electrical & Plumbing
Company: SHOWTECH Power & Lighting
Contact: Mandy Hawerchuk
Phone: 905.324.7486
Email: mhawerchuk@showtech.ca
Address: 650 Dixon Road, Etobicoke, ON M9W 1J1
Cold Storage
Company: CFIG
Contact: Cindy Suh
Phone: 416.990.5934
Email: csuh@cfig.ca
Address: 200 Consumers Road, Suite 200, North York, ON M2J 4R4
Customs Brokers / Shipping / Storage
Company: Lange Transportation & Storage
Phone: 905.362.4381
Email: sales@langeshow.com
Address: 500 Carlingview Drive, Etobicoke, ON M9W 5R3
Housekeeping
Company: Toronto Congress Centre
Contact: Mila Semenova
Email: BuildingAesthetics@torontocongresscentre.com
Address: 650 Dixon Road, Toronto, ON M9W 1J1
Insurance
Company: ExhibitorInsurance.com
Email: info@exhibitorinsurance.com
Address: 2780 Highway 7, Suite 103, Concord, ON L4K 3R9
Lead Retrieval & Registration
Company: MicroSpec/TIX123
Email: cfig@microspec.com
Address: 260 Edgeley Blvd, Suite 3, Concord, ON L4K 3Y4
Show Decorator
Company: STRONCO
Contact: Exhibitor Service Centre
Email: exhibitorservices@stronco.com
Website: www.stroncoonline.com
Address: 1510-B Caterpillar Road, Mississauga, ON L4X 2W9
Show Management
Company: CFIG
Rolster Taylor – Vice President of Sales
Phone: (416) 492-4878
Email: Rtaylor@cfig.ca
Tyson Smith – Sales Representative
Phone: (416) 990-5813
Email: Tsmith@cfig.ca
Cindy Suh – Operations Coordinator
Phone: (416) 990-5934
Email: Csuh@cfig.ca
Badge Pickup & Entry
Registration Hours
| Date | Time |
| Sunday, Oct 26 | 8:00 AM – 4:00 PM |
| Monday, Oct 27 | 8:00 AM – 4:00 PM |
| Tuesday, Oct 28 | 7:00 AM – 6:00 PM |
| Wednesday, Oct 29 | 7:00 AM – 3:30 PM |
Badge Details
- 5 complimentary badges per 100 sq ft of booth.
- Additional badges: $40 + HST
- Pick up at TCC Lobby Registration Desk.
Badge Colours
| Category | Color |
|---|---|
| Exhibitor | |
| Retailer/Wholesaler | |
| Importer/Distributor | |
| Supplier/Manufacturer | |
| Media |
Note: No access before 9:00 AM unless pre-approved. Children under 16 not allowed.
